Privacy Notice
KOLEKT privacy notice
This page explains the software role KOLEKT plays in billing and payment workflows. It is a product notice, not a substitute for legal advice specific to your business.
What KOLEKT is
KOLEKT is a software platform for invoice generation, customer billing workflows, payment-link presentation, and payment-status tracking. KOLEKT is not a bank and does not hold customer funds on behalf of merchants.
Information we process
KOLEKT may process business profile details, customer names, phone numbers, invoice descriptions, invoice amounts, payment references, and gateway configuration details supplied by the business using the platform.
How payment data is handled
Payments are processed by the merchant's configured payment service provider. KOLEKT stores references, status updates, and operational metadata needed to show invoice and payment history inside the software.
WhatsApp and notifications
When a business uses WhatsApp sharing or receipt preparation, phone numbers and invoice details may be used to prepare payment or confirmation messages. Businesses are responsible for obtaining any customer-facing consent they need before sending operational messages.
Security
KOLEKT uses server-side storage and additional safeguards for sensitive gateway credentials. No software system can promise absolute security, but the platform is designed to minimize exposure of confidential payment settings.
Merchant responsibility
Each business using KOLEKT is responsible for its own customer relationships, tax treatment, refunds, compliance notices, and lawful use of any configured payment provider.